PRIVACY AND SECURITY POLICY

All services provided in our store belong to and are operated by Haniqa Tekstil Gıda Turizm Otomotiv LTD ŞTİ, registered at Mehmet Nesih Özmen Mahallesi, Fatih Caddesi, No: 5/E, Güngören – Istanbul, Türkiye.

Our company may collect personal data for various purposes. Below you will find detailed information on how such personal data is collected, used, and protected.

COLLECTION AND USE OF PERSONAL INFORMATION

When you become a member or fill out various forms and surveys on our website, certain personal information about you (such as your name, surname, company details, phone number, address, or e-mail address) may be collected by our store in accordance with the nature of the business.

Our company may periodically send campaign information, details about new products, or promotional offers to its members and customers. Members may choose whether to receive such communications during registration, or later update their preferences in their account settings, or by using the unsubscribe link included in such notifications.

Personal information transmitted electronically to our store by members during the confirmation process or via e-mail will not be disclosed to third parties except for the purposes and scope defined in the “User Agreement.”

SYSTEM INFORMATION AND IP ADDRESSES

To identify system-related issues and quickly resolve possible problems or disputes related to the services provided, our company records and uses users’ IP addresses. IP addresses may also be used to identify users generally and to gather broad demographic information.

USE OF INFORMATION

Our company may also use the requested information for direct marketing purposes by itself or in collaboration with its business partners, within or beyond the scope defined in the “Membership Agreement.” Personal information may also be used to contact the user when necessary.

Information provided by the user or obtained through transactions made via our website may be used — without revealing members’ identities — for statistical analysis, database creation, or market research purposes by our company or business partners.

CONFIDENTIALITY COMMITMENT

Our company undertakes to keep all confidential information strictly private and confidential, to regard it as a confidentiality obligation, and to take all necessary precautions to prevent any unauthorized disclosure or public exposure of such information. It also commits to maintaining and ensuring confidentiality with due care.

CREDIT CARD SECURITY

The security of credit card holders who shop on our e-commerce site is our top priority.
Credit card details are never stored in our system.

To ensure that you are on a secure website during your transaction, check for a key or padlock icon at the bottom of your browser window — this indicates that all your data is encrypted and protected.

During the shopping process, credit card information is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent directly to the bank for verification. If the card is approved, the transaction continues. Since card details cannot be seen or recorded by us, it is impossible for third parties to obtain such information under any circumstances.

For online credit card orders, the accuracy of payment/invoice/shipping details is verified by our company to prevent credit card fraud. Therefore, for first-time customers, order processing and delivery may proceed only after financial and address/phone information is confirmed. If necessary, the credit card holder or the relevant bank may be contacted.

Only you can access and update all the personal data you provided during registration. As long as you protect your login information, it is impossible for others to access or alter your information.
All membership operations are carried out within a 128-bit SSL secure zone, which is an internationally recognized encryption standard that cannot be broken.

We recommend choosing e-commerce websites that provide an open address and customer service contact number.
Before purchasing, record all address/telephone details of the store and, if unsure, confirm them by phone.
All of our online shopping sites display our full company information and physical address.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our website may include links to other websites. Our company is not responsible for the privacy practices or content of websites accessed via these links.
Advertisements published on our site may be distributed to users through our advertising partners.
This Privacy Policy applies only to our website and does not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In limited cases listed below, our company may disclose user information to third parties outside the scope of this “Privacy Policy”:

1. To comply with obligations imposed by applicable laws, decrees, regulations, or legal requirements issued by competent authorities;

2. To fulfill and enforce the provisions of the “Membership Agreement” and other contracts entered into with users;

3. Upon lawful request by administrative or judicial authorities conducting a formal investigation or inquiry;

4. When disclosure is necessary to protect the rights or safety of users.

E-MAIL SECURITY

Please never include your credit card numbers or passwords in e-mails you send to our Customer Service.
Information contained in e-mails may be seen by third parties.
Our company cannot guarantee the security of any information transmitted through e-mails.

BROWSER COOKIES (COOKIES POLICY)

Our company may collect information about users visiting our store and how they use the website by employing technical communication files (“cookies”). These are small text files sent to the user’s browser and stored in the main memory. Cookies make internet usage easier by storing information about site preferences and status.

Cookies help us obtain statistical data on how many people visit the site, how often and for what purpose they visit, how long they stay, and enable dynamically generated advertisements and content tailored to users’ interests.

Cookies are not designed to retrieve data from your computer’s main memory or your e-mail, nor to collect any personal information. Most browsers are initially set to accept cookies automatically, but users can adjust settings to block cookies or receive a warning when cookies are sent.

CHANGES TO PRIVACY POLICY

Our company reserves the right to change the terms of this Privacy Policy at any time by publishing it on the website or sending an e-mail notification to users.
Changes take effect on the date they are published.

CONTACT INFORMATION

For any questions or suggestions regarding our Privacy Policy, please contact us via e-mail at [email protected].
You can also reach us through the following contact details:

Company Title: Haniqa Tekstil Gıda Turizm Otomotiv LTD ŞTİ
Address: Mehmet Nesih Özmen Mahallesi, Fatih Caddesi, No: 5/E, Güngören – İstanbul, Türkiye
E-mail: [email protected]
Phone: +90 537 993 3000